Our most popular questions are answered here for you.

If you have any other questions please feel free to contact us at  taadhidesigner@gmail.com   or  our Social Media.

What is the best way to contact you?

The best way to contact us is via our social media , email or through our website.  You can expect a response within a few days.

Where are you located?

We are physically located in Matara, Sri Lanka. We have a home based studio for our fashion services.

How do I pay for my services?

For custom orders; we only take payments in direct bank transfer or cash. The details on when and how to pay will be on your invoice or booking email.

What kind of custom pieces do you do?

We do couture pieces specifically custom made to each individual for Bridal wear and evening/red carpet wear.

can I order something custom internationally/interstate without coming to a fitting?

Our label is based on an accurate fit and custom made quality therefore you must attend two FINAL fittings (all fittings together 4-5 fittings) . If you would like to enquiry about international or interstate possibilities, please send an email through to taadhidesigner@gmail.com

What is the process of ordering a couture piece?

You can get started by enquiry through the ‘contacts’ page on the menu bar. If we have the availability to take your order we will make and appointment with you to come in for a consultation. At this stage we will draw a rough sketch of what the piece would look like and feel like. Within a week we will send you a quote for this design, from there you can decide to book us.

When is my order confirmed?

Once you have decided to go through with the order we will send you an invoice. Your order is confirmed when the deposit has been paid for.

How many fittings are there?

The amount of fittings will depend on the style of the couture piece. There will be a minimum of 2 basic fittings & 2  final fittings which are always at the studio in Matara.

Can I make any changes as I go?

The type of change to the design will effect the possibility of the changes. If there are changes that can be made, it may push out the due date. There may also be extra charges for changes to the design.

Do I put down a deposit?

Yes. We need a deposit to begin the creation of your piece. From this moment on, time and care is taken to create your garment, due to this reason the deposit is non-refundable.

When do I make my final payment?

The final payment is due 30 days before the pick up date. This information will also be on your invoice.

How far in advance should I order my items?

Our items take 3-5 months to be created. We recommend looking over our website and Social Media for inspiration and ordering as soon as possible to allow ample time for your gown to be created before your wedding. We can work with rush time frames depending on availability and rush fees often apply. Please email contact us before purchasing to check availability.

How do I take care of my items?

Before your wedding, we recommend storing your gown bag in a cool, clean and dry environment.

After your wedding, we recommend dry cleaning your gown with a dry cleaner who specialises in wedding gowns specifically. If possible, we recommend purchasing a gown box to store your gown in. Ensure your gown box is then stored in a cool, dry and clean environment.